WOW Clinic is relocating. Our new, state-of-the-art clinic opens in Wetherill Park's Greenway precinct late 2026.

WOW Clinic is relocating.
Our new, state-of-the-art clinic opens in Wetherill Park's Greenway precinct late 2026.

Booking, Cancellation & Rescheduling Policy

Please read the policy below before you book. It explains how deposits, cancellations, rescheduling and no-shows work at WOW Clinic.

To secure your appointment at WOW Clinic, a deposit is required at the time of booking. Your appointment is not confirmed until the deposit has been received.

More than 24 hours' notice

Appointments may be cancelled or rescheduled free of charge when more than 24 hours' notice is provided. Your deposit can be transferred to your new appointment or refunded if cancelling.

Within 24 hours

Cancellations or rescheduling made within 24 hours of your appointment will result in the loss of your deposit. A new deposit will be required to secure another booking.

No-Shows

Clients who do not attend their appointment without notice will be charged 100% of the booked service price. We understand that unexpected circumstances can arise; however, these policies are in place to respect our therapists' time and appointment availability.

By booking an appointment with WOW Clinic, you acknowledge and agree to our cancellation and rescheduling policy.